Terms of service

 

TERMS OF SERVICE

OVERVIEW

Welcome to Fluxa. Throughout these Terms of Service, the words "Fluxa," "we," "our," and "us" refer to Fluxa and its operations. We provide this website, online store, and all associated content, features, products, services, tools, and functionality (collectively, the "Services") to deliver a convenient shopping experience to our customers. The Services are powered by Shopify, which provides the technology and infrastructure that allow us to operate our store.

These Terms of Service, together with any policies or documents referenced within them ("Terms"), explain the rules, rights, and obligations that apply when you access or use our Services.

Please review these Terms carefully, as they contain important legal information, including limitations of liability and warranty disclaimers.

By accessing, browsing, purchasing from, or otherwise using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree with these Terms or the Privacy Policy, you should discontinue use of the Services immediately.

SECTION 1 – ACCOUNT ACCESS AND ELIGIBILITY

By using our Services, you confirm that you have reached the legal age of majority in your state, province, or country of residence. If you allow a minor dependent to use the Services through a device that you own or control, you consent to their use of the Services.

To access certain features, browse our store, or complete purchases, you may be required to provide information such as your email address, billing details, payment information, and shipping address. You represent that all information you provide is accurate, complete, current, and that you have the legal authority to provide it.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Accounts may not be sold, transferred, assigned, or licensed to another individual or entity.

SECTION 2 – PRODUCTS AND SERVICES

We strive to display product descriptions, images, and information as accurately as possible. However, product colors, sizes, and appearances may vary depending on your device settings, screen quality, and display configuration.

We do not guarantee that products or services purchased from us will exactly match the images shown or meet every expectation you may have.

Product descriptions, specifications, and availability may be modified at any time without notice. We reserve the right to discontinue products or limit sales of any product to specific individuals, regions, or jurisdictions at our sole discretion.

SECTION 3 – ORDER ACCEPTANCE

Submitting an order constitutes an offer to purchase products or services from Fluxa. We reserve the right to accept, reject, limit, or cancel any order at our discretion.

An order is considered accepted only after payment has been successfully received and processed and we provide confirmation of acceptance.

Please review your order carefully before submitting it, as cancellation requests may not be possible once an order has been approved.

If we decline, modify, or cancel an order, we may attempt to notify you using the contact details you provided during checkout.

All returns and exchanges are governed exclusively by our Refund Policy [LINK].

You agree that purchases made through our Services are intended solely for personal or household use and not for resale, export, or commercial distribution.

SECTION 4 – PRICING AND PAYMENT

All pricing, discounts, and promotional offers are subject to change without prior notice. The price charged for a product will be the price displayed at the time your order is submitted and confirmed.

Unless otherwise stated, listed prices exclude applicable taxes, customs duties, import fees, shipping costs, and handling charges.

Prices available through our online store may differ from prices offered through physical locations or third-party sales channels.

Certain promotions may be governed by separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms will prevail.

You agree to provide accurate, complete, and up-to-date billing, payment, and account information for all purchases. You also agree to promptly update such information whenever necessary.

By providing payment information, you represent and warrant that:

  1. The payment information supplied is accurate and complete.

  2. You are authorized to use the selected payment method.

  3. Charges incurred will be honored by your financial institution.

  4. You will pay all applicable charges, taxes, shipping fees, and related costs associated with your purchases.

SECTION 5 – SHIPPING AND DELIVERY

Delivery dates and shipping estimates are provided for convenience only and are not guaranteed.

We are not responsible for delays caused by carriers, customs authorities, weather conditions, or other circumstances beyond our control.

Ownership and risk of loss transfer to you once the products are delivered to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY RIGHTS

All content available through the Services, including text, images, graphics, logos, videos, audio recordings, product reviews, trademarks, and other materials, is owned by Fluxa, its licensors, affiliates, or partners and is protected by applicable intellectual property laws.

You may use the Services solely for personal and non-commercial purposes. Unless expressly authorized, you may not reproduce, modify, distribute, publish, display, transmit, or exploit any portion of the Services.

Nothing contained within these Terms grants you ownership of or rights to any intellectual property belonging to Fluxa, Shopify, or third parties.

The Fluxa name, logos, branding, product names, and slogans are protected trademarks and may not be used without prior written permission.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

Our Services may provide access to tools, applications, or services operated by third parties.

These tools are provided on an "as is" and "as available" basis without warranties, guarantees, or endorsements of any kind. We do not monitor or control third-party tools and assume no responsibility for their operation or performance.

Your use of any optional third-party tool is entirely at your own discretion and risk.

Future features, functionality, and resources introduced through the Services will also be subject to these Terms.

SECTION 8 – THIRD-PARTY WEBSITES

The Services may contain links to third-party websites, content, or functionality.

We do not review, endorse, or guarantee the accuracy of third-party materials and are not responsible for any products, services, or content provided by third parties.

If you choose to access a third-party website, you do so entirely at your own risk.

Any concerns regarding third-party products or services should be directed to the relevant third-party provider.

SECTION 9 – SHOPIFY'S ROLE

Fluxa uses Shopify's platform to provide the Services. However, all transactions and purchases made through the store are conducted directly between you and Fluxa.

You acknowledge that Shopify is not responsible for any aspect of purchases made from Fluxa, including product quality, fulfillment, losses, damages, or disputes arising from transactions.

You release Shopify and its affiliated entities from any claims related to purchases or interactions with Fluxa.

SECTION 10 – PRIVACY

Any personal information collected through the Services is governed by our Privacy Policy [LINK] and may also be subject to Shopify's Privacy Policy.

Because the Services are hosted on Shopify's infrastructure, Shopify may collect and process information relating to your use of the Services in order to operate, maintain, and improve its platform.

Information submitted through the Services may be transferred to Shopify and authorized service providers located in various countries.

Please review our Privacy Policy for additional details regarding the collection, use, and sharing of personal information.

SECTION 11 – CUSTOMER FEEDBACK

Any feedback, suggestions, ideas, reviews, comments, proposals, or other content submitted to us ("Feedback") may be used by Fluxa without restriction.

By submitting Feedback, you grant us a perpetual, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback for any lawful purpose, including commercial purposes.

You represent that you own or have permission to submit the Feedback and that it complies with applicable laws.

We are not obligated to maintain Feedback as confidential, compensate you for Feedback, or respond to Feedback submissions.

We reserve the right to remove any Feedback we consider inappropriate, unlawful, offensive, misleading, or otherwise objectionable.

SECTION 12 – ERRORS AND OMISSIONS

From time to time, information on the Services may contain errors, inaccuracies, or omissions relating to pricing, descriptions, availability, shipping information, or promotional offers.

We reserve the right to correct such errors, update information, or cancel orders when necessary, even after an order has been submitted.

SECTION 13 – PROHIBITED ACTIVITIES

You agree to use the Services only for lawful purposes.

You may not use the Services to:

  • Violate laws or regulations.

  • Infringe intellectual property rights.

  • Harass, abuse, threaten, or harm others.

  • Submit false or misleading information.

  • Distribute spam, unsolicited communications, or malicious content.

  • Impersonate another person or organization.

  • Interfere with the operation or security of the Services.

You also agree not to:

  • Upload malware, viruses, or harmful code.

  • Copy or exploit any portion of the Services.

  • Collect personal information about other users.

  • Use automated tools, bots, crawlers, scraping technologies, or AI systems to access the Services.

  • Circumvent security measures or access restrictions.

Violation of these rules may result in suspension or termination of your access without notice.

SECTION 14 – AGENT USAGE

If you deploy or permit the use of automated software, AI systems, or autonomous agents ("Agents") to access the Services, those Agents must comply with all requirements outlined in this section.

Agents must clearly identify themselves, operate transparently, and may not disguise automated activity as human activity.

We reserve the right to limit, restrict, or prohibit Agent access at any time and may implement technical measures to enforce these restrictions.

SECTION 15 – TERMINATION

We may suspend or terminate your access to the Services at any time and for any reason without prior notice.

Termination does not affect obligations or liabilities incurred before termination.

Any provisions that by their nature should survive termination will remain in effect.

SECTION 16 – WARRANTY DISCLAIMER

The Services and all products made available through them are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, Fluxa disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee uninterrupted, secure, accurate, or error-free operation of the Services.

Certain jurisdictions may not permit limitations on implied warranties, so some exclusions may not apply to you.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Fluxa, its affiliates, partners, employees, contractors, licensors, service providers, and Shopify and its affiliates shall not be liable for any indirect, incidental, consequential, punitive, special, or exemplary damages arising from your use of the Services or products purchased through the Services.

This limitation includes damages related to lost profits, lost revenue, lost data, replacement costs, or business interruption, regardless of the legal theory asserted.

SECTION 18 – INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Fluxa, Shopify, and their respective affiliates, officers, employees, contractors, and partners from any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising from:

  • Your violation of these Terms.

  • Your violation of applicable laws.

  • Your infringement of any third-party rights.

  • Your use of the Services.

SECTION 19 – SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain fully enforceable and effective.

SECTION 20 – ENTIRE AGREEMENT AND WAIVER

These Terms, together with any policies referenced herein, constitute the complete agreement between you and Fluxa regarding the Services.

Failure by Fluxa to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.

SECTION 21 – ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

Fluxa may transfer or assign its rights and obligations under these Terms at any time without notice.

SECTION 22 – GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Fluxa maintains its principal place of business.

You consent to the jurisdiction and venue of the courts located within that jurisdiction.

SECTION 23 – HEADINGS

Section titles are provided solely for convenience and do not affect the interpretation of these Terms.

SECTION 24 – MODIFICATIONS TO THESE TERMS

The latest version of these Terms will always be available on this page.

We may revise or update these Terms from time to time. Material changes will be communicated as required by law.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those changes.

SECTION 25 – CONTACT DETAILS

If you have questions regarding these Terms of Service, please contact us at:

[INSERT TRADING NAME]
Email: phuoclai267@gmail.com
Business Address: [INSERT BUSINESS ADDRESS]
Phone: [INSERT BUSINESS PHONE NUMBER]
Business Registration Number: [INSERT BUSINESS REGISTRATION NUMBER]
VAT Number: [INSERT VAT NUMBER]